Terms of Service

Last updated: August 20, 2026

Sona is a product of PLUH that provides AI front-desk services (phone, SMS, and email) to fitness businesses. By using talksona.ai or interacting with a business powered by Sona, you agree to these terms.

SMS messaging program

Program: Sona Front Desk Messaging — appointment confirmations, replies to your inquiries, booking reminders, and (with your consent) promotional messages sent on behalf of the fitness business you contacted.

Message frequency varies by your activity — typically 1–5 messages per inquiry or booking. Message and data rates may apply.

Opt out: reply STOP to any message to permanently stop receiving texts. Help: reply HELP or contact contact@talksona.ai. Carriers are not liable for delayed or undelivered messages.

Use of the service

The service is provided "as is." Businesses using Sona are responsible for the accuracy of the information (pricing, hours, policies) their front desk provides. AI-generated responses are grounded in business-provided facts; when information isn't on file, the service takes a message for a human rather than guessing.

Contact

PLUH · contact@talksona.ai